Guru Teg Bahadur Refrigeration, known for its reliable and quality refrigeration products, offers a clear and customer-friendly return policy to ensure satisfaction. Customers who purchase products such as refrigerators, air conditioners, or other cooling appliances are entitled to return items under specific conditions.

1. Time Frame for Returns: Returns are typically accepted within 7-14 days from the date of delivery, depending on the product and reason for return.

2. Condition of Product: The product must be in unused, undamaged, and resalable condition. It should include all original packaging, accessories, and manuals. Products that have been installed or are no longer in their original condition may not be eligible for a return.

3. Return Process: To initiate a return, customers must contact customer support with the proof of purchase and order details. The product will be inspected, and if the return is accepted, a refund or exchange will be processed. Any shipping or installation fees may be deducted from the refund, depending on the situation.

4. Defective or Damaged Items: If the product is defective or arrives damaged, customers must report the issue within 48 hours of delivery to qualify for a full refund or exchange.